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Privacy Policy

1. General points

A. We, Level Up edutech, the creator of this Privacy Policy ensure our firm commitment to your privacy vis-a-vis the protection of your priceless information.

B. This Privacy Policy along with Terms & Conditions describes our practices regarding how we collect, store, use, share and secure your personal information across our Website & applications. It also describes your choices regarding use, access and correction of your personal information.

C. All users & visitors to (Website) are advised to read and understand our Privacy Policy carefully, as by accessing the Website and/or by submitting data to us or our agent or by using the Website, you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.

D. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Website.

E. The provisions contained in this Privacy Policy supersede all previous notices and statements regarding our privacy practices with respect to the services.

F. All headings used herein are only for the purpose of arranging the various provisions of the agreement. Neither the user nor the creators of this Privacy Policy may use the heading to interpret the provisions contained within it in any manner.

G. As a visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any Personal Data as a visitor.

2. What information we collect, and how

A. When you visit the Website, we collect and store certain information in order to improve security, analyse trends and administer the Website with a view to assist us in improving customer experience. We use this information to evaluate traffic patterns on our Website so that we can make it more useful to our visitors.

B. We collect your Personal Data when you register or take admission with us, when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Website or Application, when you contact us. In order to purchase any product, or access certain parts of the Website, or when you register, to apply, take admission on our Website or Application, you are required to provide the following information which includes, but is not limited to name, mobile number, age, email, name of institute, qualification.

C. Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Website. Such data/information is only transacted over secure websites of approved payment gateways and we do not handle such data. We may, however, receive details of such transactions. We ensure that such details are not disclosed to any third party unless required by law.

D. The Company will not use your financial information for any purpose other than to complete a transaction with you.

E. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

F. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

3. Why we collect the information

A. Our primary goal in collecting your Personal Data and other Personal Information is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide courses likely meet your needs and to customize our Website to make your experience safer and easier.

B. We also use your Personal Identifiable Information together with other information to help us better understand our users and to improve the content and functionality of our Website. The information we learn from you helps us personalize and continually improve your experience at our Website. We do not voluntarily make this information available to third parties, nor do we use it for any other purpose, except as set out herein.

C. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

4. How we store and use the information

A. Your contact information is used to contact you when necessary. Our representative may contact you over e-mail, phone, WhatsApp, text message or any other communication medium for any purpose related to the services offered by us.

B. We collect and store personal information provided by you from time to time on the Website. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs.

C. We may also use Personal Data for the purpose of detecting, preventing, and investigating actual or suspected fraud, hacking, infringement, or other misconduct involved.

D. We do not sell or rent any personally identifiable information about you to any third party.

5. Disclosure of your information

A. Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Website.

B The following describes some of the ways that your personally identifiable information may be disclosed:

i. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

C. We may release your personal information to a third-party in order to comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms & Conditions and Privacy Policy. We may disclose your information to parties in compliance with our Copyright Policy as mentioned in the Terms & Conditions as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, we may disclose the name, address, country, phone number, email address and company name.

6. Security

A. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. We do not recommend the transfer of sensitive information (such as credit card number) and bank account details via the Website to other users. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, perfect security does not exist on the Internet. You, therefore, agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.

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